1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

A. Information You Provide to Us

• Account Information: Name, email address, password, phone number, and profile details when you register as a Host, Planner, or Attendee
• Event Details: Titles, descriptions, dates, locations, ticket pricing, and attendee rosters uploaded by event organizers.
• Financial Information: Credit card numbers, billing addresses, and bank details processed securely via our third-party payment processors for ticket sales and payouts.
• Communications: Information you provide when contacting customer support or participating in platform surveys/forums.

B. Information Collected Automatically

• Log and Usage Data: IP addresses, browser types, operating systems, access times, pages viewed, and links clicked.
• Device Information: Mobile device IDs, models, manufacturers, and location data if permitted by your device settings.
• Cookies and Tracking: We use cookies, web beacons, and pixels to personalize your experience, remember preferences, and analyze platform traffic.

2. How We Use Your Information

We process your data to provide, improve, and secure our Platform, specifically to:

• Facilitate event creation, ticket sales, registration, and attendance.
• Process financial transactions and payouts securely.
• Send order confirmations, updates, event alerts, and administrative messages.
• Provide customer support and resolve technical issues.
• Analyze platform usage trends to optimize user experience and develop new features.
• Detect, investigate, and prevent fraudulent transactions or unauthorized activities.

3. How Your Information is Shared

We do not sell your personal data. We share your information only under the following circumstances:

• With Event Organizers: If you register for or purchase a ticket to an event, your name, email, and registration details are shared with the organizer to facilitate event management.
• With Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., payment processing, hosting providers, email delivery, and customer service tools).
• For Legal Reasons: We may disclose data if required by law, subpoena, or government regulation, or to protect the safety, rights, and property of our users or the public.
• Business Transfers: In the event of a merger, acquisition, asset sale, or bankruptcy, user data may be transferred to the acquiring entity.

4. Data Security and Retention

• Security Measures: We implement robust administrative, technical, and physical security measures (such as SSL encryption and tokenized payment processing) designed to protect your data from unauthorized access or disclosure.
• Data Retention: We retain your personal data for as long as your account remains active or as needed to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Your Rights and Choices

Depending on your geographic location (such as the EU under GDPR or California under CCPA), you may hold specific privacy rights:

• Access and Correction: You can review, update, or correct your account information at any time via your profile settings.
• Data Deletion: You may request the deletion of your account and personal data, subject to certain legal or contractual limitations.
• Opt-Out of Marketing: You can opt-out of promotional emails by clicking the "unsubscribe" link included in those communications.
• Cookie Control: Most web browsers allow you to modify cookie settings to block or reject tracking mechanisms.

6. International Data Transfers

The Platform operates globally. Information we collect may be transferred to, stored, and processed in countries outside of your jurisdiction. By using the Platform, you consent to these international data transfers in accordance with local regulations and data protective frameworks.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Effective Date" or via email notification.

8. Contact Us

If yo have questions, comments, or concerns regarding this Privacy Policy, please contact our Data Protection Team at:

Email: [email protected]

Address: Kaduna State, Nigeria